Diamond Building Products Public Company Limited (referred to as DBP) is an important Vortex Hydra (referred to as VH) customer based in Thailand.
The company is a large concrete roof tile producer that operates several production plants, supplied by Vortex and others, manufacturing several millions tiles per year.
Back in 2016 the VH After Sales Team consulted with the DBP plant manager to test # 1 solid tungsten carbide small slipper for their Vortex Hydra’s extruder named CT 2.
The result was extremely positive in terms of cost per tile and profile consistency, so DBP decided to also introduce a big slipper in TC. Another positive result! Since then, VH has been chosen by DBP as their main partner for TC tooling, regardless if they are for a VH or not VH production line.
Beside the supply of top-quality parts, the DBP team also chose to get VH technical assistance and their on-site training service to train the local team on installing, setting and cleaning TC tooling.
Thanks to this unique package, that can be offered to any roof tile producer, the DBP team has been able to cut production costs – in some cases more than half – and so being increasingly competitive.
Below is a much-appreciated statement received from Mr. Pongsatorn Khemapunmanus, DBP Maintenance Manager concerning the VH After Sales service that he has received over the years:
“We think that things have been in concrete roof tile operation for the past 20 years are really good. Until one day VH offered something new and gave us confident information that makes us decide to order to use. After that day, it was like a starting point for a better change. We are able to produce better quality tiles at a lower cost to this day. Including the constant monitoring and attention from the VH after sales team. We can feel the honesty and friendship in working together. We trust VH in work quality, reasonable price, fair warranty and experienced experts who can advise on concrete tiles production including maintenance.
Nice work with you guys VH. Best Regards PK”.
We thank PK for his comments together with his appreciation of the closer working relationship that we have experienced with DBP particularly over the last several years.
We also sincerely thank the whole DBP Team for their assistance, positive approach and loyalty.
Contact us about the use of TC tooling in your production plant!