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Newsletter 51 - After sales maintenance

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After sales maintenance planning and training promotes business success

The year 2015 has been yet another successful year for the Vortex Hydra After Sales Team with regard to the comprehensive support and assistance service that has been provided to their large worldwide customer base.
The company continue to provide a growing range of solutions to support their customers in meeting their production objectives.
The Vortex Group of international subsidiary companies actively contribute to this success by ensuring high standards of assistance and service are provided to customers operating within their respective territories.
Vortex ship thousands of spare part components to their hundreds of customers located throughout the five continents every year.
This year alone Vortex Senior Technicians have successfully provided comprehensive on-site training programmes to twenty four roof tile manufacturing organisations and six large hydraulic projects.
The success of the after sales team is not only due to daily commitment that Vortex makes to their customers but also the high quality of spare parts they provide at competitive prices.
Vortex thank all their customers who have placed their trust in them knowing the commitment and dedication that the company will make in finding a technical solution to any problem in the field that a customer might be experiencing.

Special thanks goes to the managers of existing roof tile production plants who by introducing more maintenance planning procedures every year enable a reliable spare parts supply to be maintained.
Vortex recognises the importance that maintaining a constant dialogue and liaison can make to the success of a customer’s business.

Head Office After Sales Department
Italy - Mr Roberto Berti, After Sales Manager. Email: roberto_berti@vortexhydra.com

Contact details of Vortex subsidiary companies for local after sales:
Australia - Mr Tony Dowdle. Email: greg@arrowmps.com.au
Brazil - Mr Marco Covino ,General Manager. Email: marco_covino@vortexhydra.com
China - M Peng, General Manager. Email: peng@vortexhydra.com.cn
United Kingdom – Mr Stewart Brown, Managing Director. Email: info@vortexhydra.co.uk

THE WORLDWIDE LEADER OF CONCRETE ROOF TILE MACHINERY

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