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An efficient "After Sales Support" is essential in maintaining customer satisfaction which is a key step on the path to success.
Vortex Hydra's After Sales Department is working continually to provide our new and existing clients with such a support and to make Vortex Hydra machines perform at their best in terms of efficiency and quality of the products. We're also extending this service, within the limits we're allowed, to any other roof tile producer using non Vortex machines.
Our services are including:
Spare and wear parts supply
Repair of tungsten carbide shaping tools
Predictive plans for management (stock control) of spare and wear parts
Preventative maintenance programs
Efficiency Improvements
Quality Control procedures
Raw materials savings
Reduced wastage
Remote support (through modem connection and/or by phone)
Training at Vortex and/or on site
Senior engineers are available from Italy, UK , Malaysia for scheduled assistance and training all over the world.
Take this opportunity and contact Vortex Hydra's After Sales Team.
WE CAN SAVE YOU MONEY!
For further details and to get our assessment for your specific needs:
ITALY: Email: after.sales@vortexhydra.com Or call +39 0532 879411 and ask for Roberto, Riccardo, Francesca or Sara
UK: Email: sales_uk@vortexhydra.com Or call +44 1228 510800 and ask for Stewart or Matt
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